Frequently Asked Questions

Rate Information
	Are the quoted rates per hour, per day, or for the entire arrival/departure window? The quoted rates represent the fee for your entire stay (arrival date/time to departure date/time). Thus, they are neither "per day" nor "per hour". For facilities that don't offer a reservation and/or rate guarantee, how accurate are your rates? Our rate collectors gather pricing information 2-4x/year. If you point at any facility on our map after arrival/departure dates/times are entered "Calculate Rates" is clicked and look in the bottom right of the facility pop-up, you will see the date our rate collector last visited that facility. Users can also submit verified pricing information via our iOS and Android applications. I called the facility and the daily/monthly rate differs from what is listed on BestParking. If the facility is highlighted as offering a reservation and/or rate guarantee, then don't worry - your rate is guaranteed no matter what the attendant (perhaps incorrectly) says. If the facility is not highlighted, then either (a) the attendant is accidentally omitting a special rate or is rounding the price (most attendants don't know their facility's rates, especially ones with complicated rate structures) or (b) our rate is actually incorrect.
Incomplete Data
	A phone number for a facility isn't listed on BestParking or is incorrect. We make every attempt to acquire phone numbers. If a phone number is not listed, then it is probable that either the parking facility does not have a direct phone line or the phone number is only distributed to current monthly customers. If you have a phone number that we don't have, please email Support@BestParking.com with the updated information. A parking facility is missing from your map. Is the facility open to the public and within our coverage area (the "By Neighborhood" search option displays the coverage area for each city)? If so, please let us know the address of the missing facility (email Support@BestParking.com) and we'll send our rate collector to that location as soon as possible. Will you be expanding to other areas/cities? Certainly; however, we do not have an official timetable for our rollout. If you wish to be notified of a particular city launch, please send an email to Support@BestParking.com with the subject: "Please alert me when you expand to ___."
Specific Parking Needs
	Where can I find the cheapest parking near...? BestParking.com is simply a tool to help you decide where you want to park by displaying the rates and locations of parking garages. Because we are an independent company we are unable to provide you with specific recommendations. However, you should use our website's daily parking option to find inexpensive garages near your destination. Simply plug in your destination, arrival, and departure times to view all parking rates in the area. Please remember that unless a garage offers a reservation and/or rate guarantee, the rate is not guaranteed, and you will need to confirm it either via phone or in person before parking. Do most facilities allow for in/out service? No - very few allow it. However, sometimes the parking facility will have an unlimited in/out arrangement with nearby hotels. Where can I find parking for a large van or truck? You'll need to use the daily or monthly phone numbers listed in the facility pop-up windows on our map. An outdoor facility with a large capacity, all else being equal, is more likely to be able to accommodate large vehicles.
Technical Problems
	Parking facilities won't load Please refresh the site (ctrl-r or the refresh button in your browser). BestParking supports Internet Explorer 6+, Firefox 2+, Chrome, and Safari 1.2+. The site will not open; I receive a browser error page. To view our website you will need Internet Explorer version 6+, Firefox version 2+, Chrome, or Safari version 1.2+. In addition, JavaScript must be enabled. Sorry for any inconvenience this may cause. Can I get a better printout of the listed rates? We realize that our print formatting can be improved and are working with our programmers to accomplish this.

Summary of Services
Synopsis: BestParking is a parking search engine that steers drivers towards the cheapest and most convenient parking facilities in 105 cities and 115 airports throughout North America. Over 850,000 motorists rely on our website and mobile apps each month to easily compare the hourly, daily, weekly, and monthly rates at 12,000 parking facilities, thereby saving hundreds of dollars on parking.

The largest parking operators in the nation have partnered with BestParking.com to offer guaranteed rates, reservations, coupons, monthly specials, and exclusive deals directly to the site’s users. BestParking’s “Parking Partners” include Icon Parking Systems, Quik Park, Edison ParkFast, Parkway Corp, and other major operators.

Cities - Daily Parking: Motorists can search for parking by neighborhood, address, cross street, or attraction. All parking garages and lots near the search destination will appear on a map and sortable list. Details for each facility are posted, including addresses, phone numbers, capacity (if available), valet/park and lock/self-park, indoor/outdoor, clearance height, electric vehicle charging, and SUV/Minivan/Van/Truck regulations. Our system considers all possible pricing variations (e.g., early-bird, evening, holiday specials, and extra overnight charges) before running an instant rate comparison and returning all results for the time period. If your goal is to get the cheapest rate, we urge you to run a few searches and compare them, as small variations in arrival and departure times may mean the difference between qualifying for a terrific cheap special and paying a maximum charge. If driving an SUV or Minivan, be sure to carefully read the garage/lot pop-up for any surcharges.

Cities - Monthly Parking: The default vehicle type is for a regular vehicle. A regular vehicle measures less than 181 inches in length and less than 70 inches high (not a SUV, minivan, van, truck, luxury vehicle, exotic vehicle, stretch limousine, chauffeured car, electric car, or motorcycle). The posted rates are often higher than the actual rates customers pay since most parking facilities are open to negotiation. In fact, many garage/lot signs substitute "inquire within" for a monthly rate, which we indicate by a "N/P" (Not Posted). An "N/A" (Not Applicable) result means either that the garage/lot does not accept your type of vehicle or monthly parking is not allowed.

Airports: All on-airport and off-airport garages and lots for every major U.S. airport are displayed on a map and corresponding list below the map. Details for each facility are provided and all rates can be instantly calculated so that motorists can make a fair and unbiased comparison. Reservations are available at 80+ airports. Both short-term and long-term parking is supported.